Shipping policy
Shipping Policy
Last updated: August 12, 2026
This Shipping Policy explains how GetMi ships orders placed through www.getmipc.com.
1. Order processing time
Orders are usually processed within 1-3 business days after payment is confirmed. Business days are Monday through Friday, excluding public holidays.
Processing time is separate from shipping transit time. During product launches, holidays, high-volume periods, or inventory checks, processing may take longer.
2. Shipping destinations
We ship to the countries and regions available at checkout. If your destination is not available at checkout, we might not currently ship there.
3. Estimated delivery time
Estimated delivery times depend on the destination, shipping method, carrier, customs process, and product availability.
Orders ship from China. Delivery takes 15 business days or longer, depending on destination, carrier availability and customs clearance.
The delivery estimate shown at checkout, on the product page, or in your order confirmation is the estimate that applies to your order.
If we cannot ship your order within the promised time, or within 30 days if no specific shipping time was stated, we will contact you with an updated shipping estimate and give you the option to accept the delay or cancel for a refund, as required by applicable law.
4. Shipping rates
Free shipping is available for eligible destinations. Any applicable shipping charge and available method are shown at checkout before payment. Shipping fees may vary by destination, product weight, product size, shipping method and promotion.
5. Tracking
After your order ships, we will send a shipping confirmation email with tracking information when tracking is available. Tracking updates may take 24-72 hours to appear after the carrier receives the package.
6. Customs, duties, and taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country. Unless these charges are collected at checkout, the customer is responsible for paying them directly to the carrier or customs authority.
Customs processing may delay delivery and is outside GetMi's control.
7. Address accuracy
Please make sure your shipping address, phone number, and email address are accurate before placing your order. GetMi is not responsible for delays, lost packages, or extra charges caused by incorrect or incomplete address information provided by the customer.
If you notice an address error, contact us immediately at getmilaptop@get-mi.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
8. Lost, delayed, or damaged packages
If your package is delayed, lost, damaged, or marked as delivered but not received, contact us at getmilaptop@get-mi.com with your order number and tracking number.